For a start

• The very First words... (1)
• Dialogue (1)
• Breaking the ice (2)*
• You and your company (1) (A WebRhubarb exercise)
• Try to introduce yourself and your company as positively as possible! (2)

Needs

• Targeting the customer's needs (2)
• Ask the right question (1) : Questions1 - Questions2 - Questions3 -

Commercial data

• Insist on the quality of your service! (2)
• Payment conditions : find the mistakes (2) - Fill in the gaps (2)
• 5 Exercises about Terms of delivery (2)

Comparing

• These exercises are based on the Shredders document
• Quiz (superlatives)
• Vocabulary (adjectives)
• Comparing 01, Comparing 02, Comparing 03, Comparing 04, Comparing 05,
• Full paragraph

Negotiating

• How to negotiate a price (2)

Forms

• Fill in a cost estimate (QuizFaber version)(1-2)
• Cost Estimate (Hot Potatoes version)(1-2)
• Writing the date on a form (1)

The end

• Making an appointment (2)*
• Taking leave (2)*

Others

• Crossword on commercial vocabulary (2)
• A series of 6 activities around a negotiation (2)
• Technical Presentation

Reconst

• Instructions
• Exercises

* : conçu par les étudiants de BTS TC2 2003-2004

Working With the Web

• A full simulation of a sales situation, including letter writing and commercial negotiation. (2)
• Can you organize a real-life business trip to London? (1)

Miscellaneous

• Exercises correction

• Glossary of a few commercial terms
• Catalogues 1 : improve your technical vocabulary
• Catalogues 2 : now write your own articles (PDF doc)
• A little Flash game with numbers.

Links

• Once more, the BBC has created great activities for learners, this time focusing on "Talking Business".
• Great listening exercises for your oral comprehension on Randall's Listening Lab
• Commercial vocabulary : see Y.Baptiste's matching activities (1), his very useful listening exercises or try one of these 5 exercices found on a Belgian site : -1- -2- -3- -4- -5- (2)
• How to write business letters
• Looking for a job, or just a summer job abroad? Examples of resumes (CV) and of application letters are available on EnglishOnLine and on CRDP Rouen
• Excellent language exercises on e-anglais or on ESL blues
• Convert all currencies!
• Convert all other values (weight, distance, temperature etc)
• A list of Interactive Exercises focused on Business English